ThinkWorkforce Engagement Hub

Registered Manager – Children’s Residential Home (OFSTED)

Permanent

Full-time

Job ID:

38585

Summary

Job Description & Person Specification
Registered Manager – Hope Alive Children’s Home

Job Description – Registered Manager

Job Title: Registered Manager

Service: Hope Alive (EBD, ages 9–15)

Location: Redhill, Surrey

Reports to: Responsible Individual / Directors

Responsible for: Deputy Manager, Residential Childcare Workers, and support staff

Purpose of Role

The Registered Manager will be the Ofsted-registered leader of Hope Alive, responsible for the day-to-day running, management, and development of the service. The role involves ensuring high standards of care and support are provided to children aged 9–15 with emotional and behavioural difficulties (EBD), in line with the Children’s Homes Regulations 2015, the Quality Standards, and relevant safeguarding legislation. The post-holder will create a safe, nurturing, and therapeutic environment that promotes positive outcomes, emotional stability, education, and life opportunities for children.

Key Responsibilities

1. Leadership & Management

Provide strong, visible leadership to staff, promoting a child-centred, therapeutic, and trauma-informed culture.
Be the Ofsted Registered Manager, ensuring compliance with all regulatory, legal, and contractual requirements.
Lead on inspections, audits, and reviews, maintaining at least a 'Good' or 'Outstanding' Ofsted rating.
Develop and maintain effective working relationships with the Responsible Individual, local authorities, social workers, schools, health professionals, and other partners.

2. Safeguarding & Welfare

Take overall responsibility for safeguarding, ensuring robust systems and practices to protect children from harm.
Ensure staff are trained, supervised, and confident in safeguarding responsibilities.
Manage allegations, incidents, and complaints in line with statutory guidance and organisational policy.

3. Care & Support of Children

Ensure each child has an individualised care plan that reflects their needs, wishes, aspirations, and cultural identity.
Promote education, health, independence, and positive behaviours, working closely with schools and professionals.
Foster an environment that promotes stability, boundaries, and emotional resilience.
Encourage participation, ensuring children’s voices influence their care and the running of the home.

4. Staff Management

Recruit, develop, and retain a skilled and motivated team.
Provide regular supervision, appraisal, and professional development opportunities.
Ensure staffing levels meet the needs of children and comply with safer recruitment practices.
Develop a culture of reflective practice, resilience, and continuous improvement.

5. Quality Assurance & Administration

Maintain accurate records, care documentation, and reports in line with data protection requirements.
Monitor performance through audits, self-assessment, and improvement planning.
Manage budgets, resources, and occupancy effectively.
Report to the Responsible Individual and Directors on performance, incidents, and outcomes.

Person Specification – Registered Manager

Qualifications

Essential

Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent).
Evidence of continued professional development.

Desirable

Relevant degree (e.g., Social Work, Psychology, Childcare).
Additional training in safeguarding, therapeutic approaches, or trauma-informed care.

Experience

Essential

Minimum 2 years’ recent experience in a management/deputy management role within a children’s residential home.
At least 3 years’ experience working directly with children and young people with EBD and complex needs.
Demonstrated success in managing inspections and achieving positive Ofsted outcomes.

Desirable

Experience of setting up or developing a new home.
Experience in managing budgets and resources effectively.

Knowledge

In-depth understanding of the Children’s Homes (England) Regulations 2015 and Quality Standards.
Sound knowledge of safeguarding procedures, child protection, and safer recruitment.
Awareness of trauma-informed practice, attachment theory, and child development.
Understanding of equality, diversity, and inclusion in residential childcare.

Skills & Competencies

Strong leadership and motivational skills, with the ability to inspire a positive team culture.
Excellent communication skills – written, verbal, and interpersonal.
Ability to build positive, trusting relationships with children, staff, and professionals.
Effective decision-making and problem-solving under pressure.
Strong organisational skills, with the ability to prioritise competing demands.
Financial acumen and ability to manage budgets responsibly.

Personal Attributes

Passionate about improving outcomes for children and young people.
Resilient, calm, and emotionally intelligent.
Committed to continuous improvement and reflective practice.
Flexible, adaptable, and able to work evenings, weekends, and on-call as required.
High standards of integrity, professionalism, and confidentiality.

Salary:
£45,000 - £60,000 depending on qualifications and experience.

Read More Apply Now

Senior Support Worker

Permanent

Full-time

Job ID:

38056

Summary

JOB TITLE:

Support Worker: Semi-Independent Accommodation

We are looking for a Support worker for our Semi-Independent Accommodation in the Croydon and

Sutton areas. Our support package is broadly aimed at preparing our young people to live

independently in the community post-18.

This position involves supporting vulnerable young people aged 16 – 21 living within a supported

accommodation. The right candidate must be caring, patient, well organised and self-motivated.

They must also have excellent time management and communication skills and with a strong desire

to help young people develop to their full potential. Possession of a driver’s licence is necessary, and

a car would be an advantage.

JOB DESCRIPTION

The right candidate will:

• Support our young people in gaining vital skills such as cooking, cleaning, maintaining a good level

of personal hygiene, shopping, budgeting, and so on.

• Support our young people in making important appointments, including health appointments and

accompany the young people on those appointments.

• Be responsible for safeguarding the young people within our care and understand how and when

to raise concerns.

• Take deliberate initiatives to develop appropriate relationships with young people, some of whom

may present with behaviours that challenge, so as to understand their needs and feelings and

respond to them accordingly.

• Build positive relationships with external agencies and stakeholders, including social services.

• Be able to work alone with young people in placement.

• Write regular reports on activities in the placement. So, the right candidate must have a good

command of spoken and written English.

• Have good administrative and organisational skills

. Carry out regular supervision and have general oversight of staff members in their area.

• Be willing to attend relevant trainings as and when necessary.

EXPERIENCE:

• At least two years’ experience working in the Health and Social Care sector is essential.

QUALIFICATIONS:

• You must already possess or be willing to work towards completing QCF /NVQ Level 3 award in

Health & Social Care (Children) within the set time frame. This is a statutory requirement for all

employees wishing to work in childcare.

REQUIREMENTS:

• Enhanced Clean DBS is a necessity

• Driving license is necessary.

Read More Apply Now

Children and Young People Deputy Manager

Permanent

Full-time

Job ID:

37427

Summary

Company Number: 13327970 Registered Office: Unit B4, Sutherland House, 43 Sutherland Road, London E17 6BU Company Number: 13327970 Children’s Home: 193 Stafford Road, Wallington, SM6 9BU Tel: 0203 620 9663 www.liliandavisgroup.co.uk Email: enquiries@liliandavisgroup.co.uk

CB/HRrefLH/20022024

JOB DESCRIPTION

JOB DESCRIPTION: Deputy Manager

RESPONSIBLE TO: Registered Manager

LOCATION: London and the Southeast and any area as required

PURPOSE OF POST:

Lilian Davis Group Care Services is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

Job Category – Childrens Residential Home

Job Description (Roles and Responsibilities) LDGCS is seeking a highly motivated and enthusiastic individual for the position of Deputy Manager.

Main purpose of the role:

The Role

This will be a fantastic opportunity for anyone looking to take the next step in their career in LDG or for someone with a management background who is looking to gain further experience in residential care

You will be supporting the overseeing of the semi-independent service, residential home, as well as outreach community care, you will be responsible for the safeguarding of youngsters within the service whilst adhering to current policies and procedures.

To fulfil this role, you must have a good understanding of working with vulnerable people. Some experience of working with people with trauma would be beneficial and experience in leading a team is essential.

The successful candidate will have an NVQ level 3 in health and social care or equivalent qualification or in the process of gaining an accreditation. Key responsibilities will include assisting the manager in the development of the service and overseeing the day to day running of the homes in their absence, supporting staff to develop their skills and knowledge in health and social care and assisting the manager in reviewing systems and processes to ensure compliance.

Experience of working with Outlook and the Microsoft Office software is essential for the administrative aspect of this role.

You will also be required to complete an enhanced DBS check.

http://www.liliandavisgroup.co.uk/

Company Number: 13327970 Registered Office: Unit B4, Sutherland House, 43 Sutherland Road, London E17 6BU Company Number: 13327970 Children’s Home: 193 Stafford Road, Wallington, SM6 9BU Tel: 0203 620 9663 www.liliandavisgroup.co.uk Email: enquiries@liliandavisgroup.co.uk

CB/HRrefLH/20022024

Main Duties and Responsibilities:

 Ensure that the staff team provide care and support to the residents that meet current best practice

 Manage and monitor residents access to support networks and resources, and the completion of reports to the Local Authority

 Promote equality as an integral part of the role, treating everyone with fairness and dignity.

 Provide support in recruitment of staff as necessary

 Ensure that staff rotas are managed effectively.

 Comply with LDG policies and procedures i.e., safeguarding, health and safety policies

 Adhere to the standards set out in the Care Standards framework.

 Undertake delegated areas of responsibility for the day-to-day management of the

residential home in accordance with all relevant legislation, policies and procedures.

 Work collaboratively with the Operations Director/Responsible Individual, Manager and

Senior Team.

 Ensure that residents are regularly consulted and that the care and support provided meets

their needs.

 Manage the shift when on duty and to ensure all staff are effectively deployed within the

business.

 Provide regular supervision, evidencing competency and support to a number of Support

and Engagement Officers to ensure these staff receive an effective annual appraisal

 Ensure all staff receive mandatory and other appropriate training that reflects the needs

identified in the personal development plan in the appraisal.

 Assist the Operations Director/Responsible Individual and Registered Manager to use all

resources effectively – including effective management of the budget.

 Authorise and sign off timesheets and agency invoicing for the finance team, if required.

 Carry out investigation duties and guide, advise and support team members through the

various processes: capability, disciplinary and sickness.

 Support new team members through the induction process.

 Implement quality systems based on continual improvement in consultation with staff and

residents.

 Act as the lead for specific areas across LDG as agreed with the Managers and Operations

Director/Responsible Individual

 Provide cover for Assistant Unit Managers in the homes when required

 Participate in regular audits of the LDG homes as agreed with the Operation’s Director and

Managers

 Take part in any other activities, duties or projects as agreed to support the business

http://www.liliandavisgroup.co.uk/

Company Number: 13327970 Registered Office: Unit B4, Sutherland House, 43 Sutherland Road, London E17 6BU Company Number: 13327970 Children’s Home: 193 Stafford Road, Wallington, SM6 9BU Tel: 0203 620 9663 www.liliandavisgroup.co.uk Email: enquiries@liliandavisgroup.co.uk

CB/HRrefLH/20022024

The Candidate

This will be a challenging yet rewarding role where you will need to work under pressure and develop great relationships.

Key behaviours required for the job:

 Managing a Quality Service: Deliver service objectives with professional excellence, expertise and efficiency, taking account of diverse customer needs.

 Delivering at Pace: Take responsibility for delivering timely and quality results with focus and drive.

 Seeing the Big Picture: Understand how your role fits with and supports organisational objectives. Recognise the wider LDG Services priorities and ensure work is in the business interest.

 Communicating and Influencing: Communicate purpose and direction with clarity, integrity and enthusiasm. Respect the needs, responses and opinions of others.

 Working Together: Form effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources and support.

 Developing self and others: Focus on continuous learning and development for self, others and the organisation as a whole.

Essential qualifications, skills and experience Essential:

 GCSE Grade in English, Math’s and ICT or equivalent

 Care Certificate, NVQ 3 in Social Care or equivalent

 Willingness to undertake NVQ Level 5 qualification

Experience

 Substantial experience working with vulnerable people in a similar environment

 Experience of leading and managing a team

 Experience of working in a demanding role requiring an ability to problem solve

 Experience of working in challenging situations

 Experience of putting legislation/policies into practice

 Basic finance and budgetary skills

 Experience of working with people with trauma and or those undertaking a rehabilitation

programmes

 At least 3 years’ supervisory experience in care, preferable working with young people

 Experience working in a multi-disciplinary team

Knowledge and understanding

 Sound knowledge of safeguarding young people processes (policies & procedures)

 Sound knowledge of working within regulations i.e., CQC or Ofsted

 Knowledge of the legislative framework for Health & Social Care including the Deprivation of

Liberty safeguards (DOLS)

http://www.liliandavisgroup.co.uk/

Company Number: 13327970 Registered Office: Unit B4, Sutherland House, 43 Sutherland Road, London E17 6BU Company Number: 13327970 Children’s Home: 193 Stafford Road, Wallington, SM6 9BU Tel: 0203 620 9663 www.liliandavisgroup.co.uk Email: enquiries@liliandavisgroup.co.uk

CB/HRrefLH/20022024

 Knowledge of Health & Safety in a residential accommodation

Skills and abilities

 Ability to use IT packages (word, excel)

 Ability to follow performance management processes

 Ability to work with people who can be challenging

 Ability to communicate effectively with a wide range of people, verbally and in writing

 Good Report writing skills

Work-related personal qualities

 Ability to prioritise and manage a complex workload

 A friendly and approachable manner with customers

 Commitment to quality improvement and person-centered care

Other work-related requirements

Able to work flexibly including weekends and Bank Holidays

Ability to travel to areas where LDG accommodation is located

Enhanced DBS check

http://www.liliandavisgroup.co.uk/

Read More Apply Now

Key Worker

Permanent

Full-time

Job ID:

37361

Summary

Job Title: Key Worker (Children & Young People)

Location: London & Southeast (Wallington)

Salary: £22,000 – £25,000 per annum

Overview:

An expanding private care provider is seeking a compassionate Key Worker to join its team, supporting children and young people in a safe and nurturing environment. This organisation is committed to delivering high-quality care that promotes development and independence for children and young people who may have experienced challenges in their lives.

Role Purpose:

As a Key Worker, you will be responsible for ensuring the safety, well-being and progression of children and young people in supported accommodation, providing guidance and practical support to help them develop essential life skills and achieve their goals.

Key Duties:

Provide daily care and supervision, maintaining a positive and inclusive environment.
Support young people with everyday tasks, including meal preparation, personal care routines, budgeting and accessing healthcare.
Assist with implementing personalised support plans and encourage the development of independence and confidence.
Respond calmly and effectively to crises or incidents, following established policies and procedures.
Monitor and maintain the safety and security of the premises and report concerns promptly.
Keep accurate records of progress, daily notes and incident reports in line with organisational guidelines.
Work effectively with young people, colleagues and management, attending meetings and training as required.
Advocate for young people to ensure they can access the necessary external services and resources.

Requirements:

While previous experience in a similar role is desirable, it is not essential as full training and support will be provided. The successful candidate will ideally have:

A Level 3 Diploma in Residential Childcare or a commitment to work towards this qualification.
Experience working with young people or within a care/support environment (desirable).
Empathy, patience and the ability to engage effectively with young people.
Good communication and record-keeping skills.
An understanding of safeguarding and a commitment to promoting the welfare of children.
The ability to work flexibly, including evenings, weekends and on-call where required.

Apply:

hello@thinkworkforce.co.uk or
0151 452 6112

Read More Apply Now

Support worker

Permanent

Full-time

Job ID:

37064

Support Worker (Perm)

Permanent

Full-time

Job ID:

36832

Summary

Job Title: Support Worker (Permanent Position)
Location: Wallington
Salary: £27,000 per annum
Probation: 3 months (Temp rate: £13 per hour during probation)

Are you a passionate and dedicated Support Worker looking to make a real difference? We’re seeking committed individuals to join our team in supporting people with learning disabilities and complex needs in a structured and supportive environment.

About the Role
You’ll be working with individuals who have a range of learning disabilities and behavioural challenges. This is a hands-on role that requires empathy, resilience, and a commitment to person-centred care.

Shift Patterns:

Day Shift: 8:00 AM – 3:00 PM
Evening Shift: 3:00 PM – 10:00 PM
Overnight Shift: 10:00 PM – 8:00 AM

Key Responsibilities:

Provide day-to-day support to clients, encouraging independence and life skills
Deliver personal care with dignity and respect
Support individuals with complex behaviours, following agreed strategies
Maintain a 3:1 staff-to-client support ratio
Communicate effectively with families, colleagues, and professionals
Accurately complete reports, logs, and documentation
Contribute to a safe, positive, and supportive environment

Requirements:

NVQ Level 3 in Health & Social Care or working towards it
Restraint Training – essential
First Aid Certification – essential
Food Hygiene Certificate – essential
Experience working with individuals with learning disabilities is highly desirable
Knowledge of managing clients with allergies is beneficial

Conditions You May Work With Include:

Autism Spectrum Disorder (ASD)
Prader-Willi Syndrome (PWS)
Attention Deficit Hyperactivity Disorder (ADHD)
Oppositional Defiant Disorder (ODD)
Various Learning Disabilities

Why Join Us?

Opportunity to make a meaningful impact
Structured onboarding with a 3-month probation
Competitive salary and progression opportunities
Work within a dedicated and supportive team environment

If you’re ready to take the next step in your support work career and thrive in a dynamic, rewarding role — we’d love to hear from you.

Read More Apply Now

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