Job Description

Job Title: Deputy Manager (Children’s Residential Services)

Location: London & Southeast (travel required as needed)

Salary: £35,000 – £45,000 per annum

Overview:

A growing provider of high-quality care and support services is seeking a dedicated Deputy Manager to join its children’s residential team. This organisation is committed to offering a nurturing environment that promotes independence, development, and safety for young people who have experienced challenges in their lives.

Role Purpose:

As Deputy Manager, you will assist in the effective running of children’s residential and semi-independent services, ensuring high standards of care and compliance with regulations. You will play a key role in safeguarding young people, supporting staff development, and maintaining a positive, person-centred environment.

Key Duties:

• Support the Registered Manager in the daily operation of the service and oversee the team in their absence.

• Ensure children and young people receive care that meets best practice standards and individual needs.

• Lead and support staff, providing regular supervision, appraisals, and guidance to develop their skills and confidence.

• Oversee and manage staff rotas and contribute to recruitment activities as required.

• Monitor and manage safeguarding practices, health and safety, and quality standards within the service.

• Participate in audits, quality improvement initiatives, and ensure compliance with regulations and policies.

• Manage budgets effectively and authorise timesheets and agency invoices as needed.

• Communicate effectively with young people, families, staff, and professionals to promote a collaborative approach.

• Assist with performance management processes, including investigations, disciplinary and capability procedures.

• Provide cover for Assistant Unit Managers and contribute to induction and training of new staff.

• Lead specific areas across the service as delegated by the Registered Manager and senior leadership team.

• Promote equality, dignity, and respect in all aspects of the service.

Requirements:

• NVQ Level 3 in Health and Social Care (or equivalent) with a commitment to working towards Level 5.

• GCSEs (or equivalent) in English, Maths, and ICT.

• At least 3 years’ supervisory experience in a care setting, ideally working with young people.

• Experience supporting individuals with trauma and those in rehabilitation.

• Strong understanding of safeguarding and knowledge of the regulatory framework within children’s residential care.

• Ability to manage and prioritise workloads while maintaining quality standards.

• Competence in using Microsoft Office (Word, Excel, Outlook) for reporting and administration.

• Ability to work flexibly, including evenings, weekends, and bank holidays, with travel to different sites as required.

• Enhanced DBS check (or willingness to complete one upon appointment).

Apply:

hello@thinkworkforce.co.uk or
0151 452 6112